The New York Times Bestseller! Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:
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Description
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Creators
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Details
![Expand title description text](https://lightning.od-cdn.com/static/img/more.adbfa74d06226b5aa45bbeae240ad19f.png)
- Kerry Patterson - Author
- Joseph Grenny - Author
- Ron McMillan - Author
- Al Switzler - Author
OverDrive Read
- ISBN: 9780071415835
- Release date: October 15, 2001
PDF ebook
- ISBN: 9780071415835
- File size: 1136 KB
- Release date: October 15, 2001